Privacy Policy

Last updated: October 28, 2026

This Privacy Policy explains how PromptEaze ("PromptEaze", "we", "us") collects, uses and protects information when you visit prompteaze.com (the "Site"). The Site is intended for parents, caregivers and other adults.

Information we collect

Information you give us

• Contact form: your name, email address and anything you include in your message.
• PromptEaze Club: your email address (and first name, if you choose to give it) when you join our mailing list.
• Orders: when you place an order, the details needed to process and deliver it, such as your name, email, shipping address and order details. Payments are handled by our payment provider; we do not store full card numbers on the Site.

Information collected automatically

• Analytics: we use Google Analytics (via Google Site Kit) to understand how visitors use the Site, such as pages visited, approximate location, device and browser type. Google may use cookies to collect this information.
• Security logs: our security tools record information such as IP addresses and login attempts to protect the Site from abuse.
• Cookies: small files stored by your browser that help the Site work and help us measure usage. You can block or delete cookies in your browser settings.

How we use information

• To reply to your messages and provide customer support.
• To process and deliver orders.
• To send PromptEaze Club emails you have signed up for.
• To understand and improve the Site.
• To keep the Site secure and prevent fraud or abuse.

Email list

Our mailing list is managed by Kit (formerly ConvertKit). When you join, your email address is stored with Kit so we can send you updates. Every email includes an unsubscribe link, and you can leave the list at any time.

How we share information

We do not sell your personal information. We share it only with service providers that help us run PromptEaze — such as our website host, email provider (Kit), analytics provider (Google) and payment and shipping providers — and only as needed for them to perform those services. We may also disclose information if required by law.

Children's privacy

PromptEaze products are made for children, but this Site is meant for adults. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has given us personal information, please contact us and we will delete it.

The PromptEaze app

This policy covers the Site. Details about how the PromptEaze app handles information will be provided with the app.

How long we keep information

We keep information only as long as needed for the purposes above, or as required by law. You can ask us to delete your information at any time.

Your choices and rights

• Unsubscribe from Club emails using the link in any email.
• Ask us to access, correct or delete the personal information we hold about you.
• Control cookies through your browser settings.

Depending on where you live, you may have additional rights under local law. To make a request, please contact us.

Security

We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

Contact us

Questions about this policy? Reach us through our contact page.